Terms & Conditions

1. Acceptance of Terms

By accessing or using the website twintierschiro.com (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site. Twin Tiers Chiropractic & Wellness ("we," "us," "our") reserves the right to update these terms at any time; continued use of the Site after changes are posted constitutes acceptance of the updated terms.

2. Not Medical Advice

The content on this website — including text, graphics, images, blog posts, FAQs, and any other materials — is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Nothing on this Site creates a patient-provider relationship between you and Twin Tiers Chiropractic & Wellness or any of its providers. Using the contact form, chat assistant, or booking tools on this Site does not establish a clinical relationship.

In a medical emergency, call 911 or go to your nearest emergency room immediately. Do not rely on this website for urgent medical situations.

3. Accuracy of Information

We make reasonable efforts to keep the information on this Site current and accurate, including office hours, services offered, insurance accepted, and provider credentials. However, we do not guarantee that all information is complete, accurate, or up to date. Hours, services, staff, and policies may change without notice. Please call our office to confirm current information before making decisions based on what you read here.

4. Appointment Booking

Online booking through this Site is facilitated by Setmore, a third-party scheduling platform. Booking an appointment through this Site does not guarantee a confirmed appointment until you receive a confirmation from our office. We reserve the right to decline or reschedule appointments. Appointment slots are subject to availability.

For scheduling questions or to confirm an appointment, contact us at 607-590-6066 or contact@twintierschiro.com.

5. Chat Assistant

This Site includes an AI-powered chat assistant provided by Anthropic. The assistant is designed to answer general questions about our practice, services, and locations. It is not a licensed healthcare provider and cannot give medical advice, diagnose conditions, or recommend specific treatments. Responses from the chat assistant are for informational purposes only.

Conversations with the chat assistant may be reviewed by our staff to improve service quality. Do not submit sensitive personal health information through the chat.

6. Intellectual Property

All content on this Site — including text, images, logos, graphics, blog posts, and design elements — is owned by Twin Tiers Chiropractic & Wellness or licensed to us and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, modify, or republish any content from this Site without our prior written consent.

You may share links to pages on this Site or print content for personal, non-commercial use only.

7. Third-Party Links and Services

This Site may contain links to third-party websites and services, including Setmore (booking), Google Maps, Facebook, and others. We do not control these third-party sites and are not responsible for their content or privacy practices. Links are provided for convenience only and do not imply endorsement.

8. User Conduct

When using this Site or submitting information through any form or chat, you agree not to:

• Submit false, misleading, or fraudulent information
• Use the Site for any unlawful purpose
• Attempt to interfere with or disrupt the Site's operation
• Scrape, harvest, or collect data from the Site using automated means
• Submit spam, unsolicited commercial messages, or malicious content

We reserve the right to block access to users who violate these terms.

9. Disclaimer of Warranties

This Site is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Twin Tiers Chiropractic & Wellness and its providers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this Site or its content, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from your use of this Site shall not exceed $100 USD.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of this Site shall be resolved in the state or federal courts located in Steuben County, New York.

12. Contact Us

If you have questions about these Terms and Conditions, contact us:

Twin Tiers Chiropractic & Wellness
138 Main St, Side Entrance, 2nd Floor, Hornell, NY 14843
607-590-6066
contact@twintierschiro.com